Two promises, in writing
A 90-day functional warranty. And lifetime trade-in credit on every full-frame body bought new.
We don't think buying a used camera should feel like a leap of faith. So we put two things in writing, on every used body that leaves the shop, that the marketplace can't match.
90-day functional warranty
Industry standard is 30 days. Ours is three times that. If a used body fails a checklist point in the first 90 days, we repair it on our in-house bench — Canon CPS Gold and Nikon Authorized — or refund the purchase. No restocking fee, no return shipping cost, no runaround.
Lifetime trade-in credit
Every new full-frame body purchased from Simon's carries lifetime trade-in credit at the full original purchase price, redeemable against any future gear in the shop. Use a body for two years, three years, ten — and the credit is still there. It's how we keep our customers for a working lifetime, not a shopping cart.